FREQUENTLY ASKED QUESTIONS (FAQ)
We're only accepting USD.
We accept Debit/Credit card and PayPal.
Order and Shipping
We ship to majority of countries, except sanctioned and adult-toys banned destinations. Here's some of the list:
Cuba, Iran, Iraq, Syria, North Korea, Russia, Ukraine, South Korea, Malaysia, India, Indonesia, Maldives, United Arab Emirates, Myanmar, Saudi Arabia, Thailand, Vietnam.
Please check with your local customs policy before purchasing.
Live rate will be calculated at the checkout after you've input your billing information.
Pre-order processing: 5 to 6 weeks (Subject to changes)
In-stock processing: 1 to 3 business days
Shipping: Additional 7 to 12 business days. Please check the lead-time when you're carting out (Subject to changes)
Your order will be packaged in 2 discreet layers. Plain carton box, then a plain poly-mailer.
You will receive an email notification from our partnered courier services with tracking information.
Please head over to our Return, Refund & Exchange policy page for more information.